KB Tag: sites not coming back online

sites not coming back online

Browse all articles in the sites not coming back online section of our knowledgebase.

I've Just Paid - Why Are My Sites Still Frozen

I’ve Just Paid — Why Are My Sites Still Frozen?

Just paid and your sites are still frozen? Completely normal. Explains how payment confirmation triggers our automated unfreeze process, what checks run, and why sites return to OK state one by one — usually within 15 minutes.

Read article →