1. Definitions

In these terms:

• “PBN LTD”, “we”, “us” and “our” mean PBN Hosting SL, a company registered in Spain with its registered office at Calle Colon 26, 5-D, Alicante 03001, Spain, trading under the brand name PBN LTD / PBN.LTD.
• “You”, “your”, “Customer” means the individual, sole trader, company, partnership or other organisation that submits a Switch Request and is identified as the account holder on the PBN LTD account to which the Offer is applied.
• “Offer” means the Switch & Migration Offer described in these terms — namely, free migration of 10 or more existing live websites from another paid hosting provider to PBN LTD, plus one month of hosting at no cost on the PBN LTD plan tier matching your site count.
• “Existing Sites” means live websites that are, at the time of your Switch Request, hosted on a paid third-party hosting account in your or your organisation’s name.
• “Switch Request” means the form submitted at /switch-hosting-provider/ requesting migration under the Offer.
• “Free Trial” means the 7-day free trial of any PBN LTD plan available to new customers via app.pbn.ltd/account/registration.
• “Free Month” means one calendar month of PBN LTD hosting credited to your account at no cost under the Offer.

2. The Offer in plain English

If you are moving 10 or more Existing Sites from another paid hosting provider to PBN LTD, we will: (a) migrate every site for you at no cost; and (b) give you one calendar month of PBN LTD hosting free of charge, on the plan tier that matches the number of sites you are moving across (e.g. PBN10 for 10–49 sites, PBN50 for 50–99 sites, etc.). You must complete the 7-day Free Trial first. The Offer is per individual or per organisation — not per account — and is subject to the eligibility, application and refusal terms below.

3. Eligibility

To qualify for the Offer, all of the following must be true:

• You are migrating 10 or more Existing Sites that are currently live on a paid third-party hosting provider in your or your organisation’s name. Subdomains of a parent domain are counted as separate sites for this minimum.
• The Existing Sites are genuinely active at the time of the Switch Request — parked, suspended, archived, dormant or never-deployed sites do not count toward the minimum.
• You have completed the 7-day Free Trial on a PBN LTD account registered in your or your organisation’s name and intend to use PBN LTD as a real customer (the Offer is not available to people who simply want a free month with no intention of becoming a paying customer).
• You can supply, on request, proof of current paid hosting (an invoice or billing screenshot from your current host showing your name or organisation as the billing party).
• Neither you nor your organisation has previously received a Free Month under this Offer (see Section 5).
• You are not currently a PBN LTD customer with an existing paid subscription for the same sites (the Offer is for switching in, not for converting an existing PBN LTD plan).

4. The 7-day Free Trial requirement

You must register a PBN LTD account and complete the 7-day Free Trial before we begin migration. The Free Trial is the test phase that lets you confirm PBN LTD is the right host for you. The Offer is intended for customers who plan to host with us — it is not intended for people seeking a month of free hosting with no genuine intent to subscribe afterwards. We reserve the right to decline the Offer where it appears, in our reasonable judgement, that the Customer is not acting in good faith.

5. One Free Month per individual or organisation

Each individual person or organisation is entitled to one Free Month under this Offer in total — ever. Specifically:

• Opening multiple PBN LTD accounts (whether under different names, email addresses, payment methods, brands or otherwise) does not entitle the same individual or organisation to multiple Free Months. Only one such account will receive the Free Month; any others will be charged at standard rates from day one (or refused at our discretion).
• If we identify, through any reasonable means, that two or more PBN LTD accounts belong to the same beneficial individual or organisation, we may treat them as a single Customer for the purpose of this Section 5 and decline duplicate Free Months.
• Group companies, parent and subsidiary companies, and connected sole traders/partnerships count as one organisation for this purpose.

6. Plan tier matching

The Free Month is applied on the PBN LTD plan tier that matches the number of Existing Sites you are migrating under the Offer. For example: if you migrate 10–49 Existing Sites you receive a Free Month on PBN10; if you migrate 50–99 sites you receive a Free Month on PBN50; and so on, up to and including our largest available plan. The Free Month is for migrated Existing Sites only — it is not available for brand-new sites that have not previously been hosted on a paid third-party host. Subdomains count as separate sites, consistent with Section 3.

7. Upgrades during the Free Month

You cannot upgrade your plan tier during the Free Month and have the upgrade remain free. If your Free Month started on PBN10 (for example) and you decide partway through that you want PBN50, the remainder of your Free Month will not be upgraded for you free of charge.

If you wish to upgrade, you must:

1. Go to the Subscriptions page of your PBN LTD account;
2. Subscribe to the higher PBN LTD package you want; and
3. Follow the on-screen prompts to complete the upgrade.

You will be charged for that upgrade at standard rates. Activating a paid subscription during the Free Month will void the unused remainder of the Free Month — the Free Month does not stack with, carry over to, or discount the new paid subscription.

8. Submitting your Switch Request and customer responsibilities

By submitting the Switch Request, you confirm that the information you provide is accurate, complete and current, and that you have the authority to grant PBN LTD access to your existing host, your domains and your registrar for the purposes of migration. You are responsible for:

• Providing complete and correct credentials for your current host (control panel access), each WordPress site (one-click login or per-site username and password), and — if you want our help moving nameservers — your registrar.
• Ensuring the Existing Sites are in working order on your current host at the point of migration. We migrate sites as-is; we do not repair broken sites, recover from corrupted backups, or fix pre-existing issues on your current host as part of the Offer.
• Not making material changes to the Existing Sites (publishing, plugin changes, theme changes, content edits) during the migration window, as such changes may be lost or out-of-sync after migration.
• Ensuring you have the legal right to host each Existing Site and that none of them breach our Acceptable Use Policy or the standard PBN LTD Terms of Service.

9. Migration timeline

We aim to complete migration within 7 days of receiving all credentials and information needed, for typical Switch Requests. Larger migrations (high site counts, large databases or unusually complex setups) may take longer; we will give you an estimated timeline once we have reviewed your Switch Request.

The 7-day target excludes:

• Time spent waiting for you to provide missing or corrected credentials, missing proof of hosting, or other information we need to proceed;
• Delays caused by your current host (e.g. rate-limiting, account locks, slow exports);
• Delays caused by you in changing nameservers at your registrar — if you elect to change nameservers yourself and take (for example) two weeks to do so, that delay is not our responsibility and the propagation period is not counted against the migration timeline.

Some downtime is normal during migration; we keep this to a minimum but cannot guarantee zero downtime.

10. What we migrate (and what we do not)

For WordPress sites we migrate the WordPress installation (core, themes, plugins, uploads) and the associated database. For static HTML sites we migrate the site files. In general we will also reproduce DNS records on PBN LTD’s DNS where applicable.

We do not migrate, as part of the Offer:

• Email accounts, mailboxes or email forwarding;
• SSL certificates from your current host (we issue our own SSL certificates on PBN LTD);
• Server-level configurations or applications outside of WordPress / static HTML that are not part of the website itself.

11. Sites we are unable to migrate

This is a free promotional Offer. Because no money changes hands during the Free Month, no refund or credit is owed if a site cannot be migrated successfully. If we are unable to migrate any site because of: (a) inaccurate, incomplete or missing information you provided; (b) the site being broken, corrupted or inaccessible on your current host at the point of migration; (c) restrictions, limits or actions imposed by your current host or registrar; or (d) any other cause outside our reasonable control — that is your responsibility, not ours, and PBN LTD will not be liable in any way for sites that cannot be migrated.

12. Credentials handling

We treat the credentials you provide on the Switch Request as confidential and use them solely to perform the migration described in the Offer. After migration completes we strongly recommend that you rotate all credentials you shared with us (current-host control panel password, WordPress admin passwords, registrar password) and we encourage you to do so as a matter of good security hygiene. We do not retain credentials beyond the period reasonably needed to complete and verify the migration and respond to any related support enquiries.

13. How and when the Free Month is applied

The Free Month is applied manually by PBN LTD to your account once migration is complete and verified. There is no automatic credit and no requirement to provide payment-card details to receive it. The Free Month begins on the date we apply the credit and runs for one calendar month.

14. What happens at the end of the Free Month

Because no payment-card details are required, your account does not automatically convert to a paid subscription at the end of the Free Month. To continue hosting with PBN LTD beyond the Free Month, you must manually:

1. Log in to your PBN LTD account;
2. Go to the Subscriptions tab;
3. Select the PBN LTD plan you wish to subscribe to (typically the same tier as your Free Month, or higher); and
4. Follow the on-screen prompts to complete checkout.

If you do not subscribe before the Free Month ends, your hosting service will pause and your sites may go offline. We are not responsible for downtime resulting from a failure to subscribe in time.

15. Cancellation during the Free Month

You may stop using PBN LTD at any time during the Free Month. If you do, you simply forfeit the unused remainder; there is nothing further to pay or be refunded because the Free Month is provided at no cost. Note that the 7-day Free Trial is a separate eligibility step under Section 4 — you cannot skip it.

16. Our right to refuse, withdraw or revoke the Offer

PBN LTD reserves the right, at our sole discretion and acting reasonably, to refuse, withdraw or revoke the Offer (including reclaiming a Free Month already applied) in any of the following circumstances, without limiting our other rights:

• Where you do not meet the Eligibility criteria in Section 3;
• Where you have previously received a Free Month under this Offer (Section 5), or where we identify multiple accounts belonging to the same individual or organisation;
• Where the Switch Request, the proof you provide, or any other information given to us is inaccurate, misleading, fraudulent or incomplete;
• Where the Existing Sites or your intended use of PBN LTD would breach our Acceptable Use Policy, our standard Terms of Service, or applicable law (including content that is illegal, fraudulent, infringes third-party rights, or that we reasonably consider abusive or harmful);
• Where you have previously been a PBN LTD customer whose account was suspended or terminated for breach;
• Where you initiate a chargeback against PBN LTD on any subsequent paid subscription, or where there are reasonable grounds to suspect payment fraud;
• For any other lawful reason, including where we determine that accepting the Switch Request would not be in PBN LTD’s legitimate business interests.

Where we revoke a Free Month already applied, you remain liable for hosting fees from the date of revocation onwards at standard rates if you continue to use PBN LTD.

17. Changes to the Offer

This is a limited-time promotional Offer. PBN LTD may modify the Offer’s terms, suspend it, or withdraw it entirely at any time without notice. Any change applies to Switch Requests submitted after the change is published; Switch Requests already accepted in writing by us are honoured under the terms in force at the time of acceptance.

18. Limitation of liability

The Offer is provided free of charge. Subject to the carve-outs below, PBN LTD’s total aggregate liability to you in connection with the Offer (including the migration itself and any Free Month hosting) is limited to the amounts you have actually paid to PBN LTD for hosting services in the twelve (12) months preceding the event giving rise to the claim. During the Free Month — when no fees have been paid — that cap is, accordingly, zero.

Nothing in these terms excludes or limits any liability that cannot be lawfully excluded or limited, including (without limitation): liability for death or personal injury caused by negligence; liability for fraud or fraudulent misrepresentation; liability for gross negligence or wilful misconduct; and, in the case of consumers, any statutory rights you have under applicable consumer-protection law that cannot be lawfully waived.

To the fullest extent permitted by law, PBN LTD is not liable for indirect, consequential, special or punitive losses, or for loss of profits, loss of revenue, loss of business, loss of goodwill, loss of search rankings, loss of data (where data could reasonably have been backed up by you) or wasted management time, in each case howsoever arising and even if we were advised of the possibility of such losses.

19. Data protection

The personal data you provide on the Switch Request (such as name, email address, account credentials and any data submitted as proof of current hosting) is processed by PBN Hosting SL as data controller for the purpose of evaluating your eligibility for the Offer, performing the migration and providing the related hosting services. The lawful basis for processing under Article 6(1)(b) GDPR is performance of a contract you have requested. We retain Switch Request data for as long as reasonably necessary to deliver the Offer and to evidence its delivery, after which it is securely deleted or anonymised. You have the rights set out in the GDPR, including access, rectification, erasure, restriction and portability; to exercise these rights please email [email protected].

20. Governing law and jurisdiction

This Offer and these terms shall be governed by and construed in accordance with English law. You submit to the non-exclusive jurisdiction of the courts of England and Wales in respect of any dispute arising out of or in connection with the Offer. This does not deprive consumers of the protection afforded to them by mandatory provisions of the law of their country of habitual residence.

21. Relationship to our standard Terms of Service

These terms are specific to the Switch & Migration Offer. They sit alongside, and do not replace, the standard PBN LTD Terms of Service and any Acceptable Use Policy referenced from there, all of which continue to apply to your PBN LTD account during and after the Free Month. In the event of a direct conflict between these Offer terms and the standard Terms of Service in respect of the Offer specifically, these Offer terms prevail.

22. Severability and entire agreement

If any provision of these terms is found by a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions continue in full force and effect. These terms (together with the standard Terms of Service and any policies referenced from them) constitute the entire agreement between you and PBN LTD in respect of the Offer and supersede any prior representations or understandings.

23. Contact

If anything in these terms is unclear, or you would like to ask a question about the Offer before submitting your Switch Request, please contact us:

• Email: [email protected]
• Telegram: @pbn_hosting_sl
• Postal: PBN Hosting SL, Calle Colon 26, 5-D, Alicante 03001, Spain

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